Terms & Conditions

Orders at both our Hawthorn and St Kilda store are placed at the counter for take away and dine-in.
(Visa, Mastercard and Amex are accepted)

We take phone orders for pickup.
Orders for pick up and delivery can be placed by following the links provided on the website.
Please call us to confirm the order and time for pickup, if required.

Please note that we accept reservations for group bookings.

We appreciate your feedback

Our aim is that you enjoyed our healthy, fresh and tasty food, and our customers deserve fast and excellent service. Feel free at any time to feed us back your experience.
If we don’t live up to your expectations then we need to know. It’s the only way we can ensure it doesn’t happen again, so please take the time to share your thoughts with us.

You can contact us by phone, email by using the Contact us and feedback forms on the website or alternatively talk to the Manager during your next visit.

Privacy  Policy

Online customer feedback and enquiries

Bay City Burrito requires some personal information, including your name and email address when you contact us or provide us your feedback. Without such personal information, we may be unable to properly address matters raised and contact you.

Your information may added to our database and email marketing list. You will be able to opt-out any time from our email marketing program.

For Online Ordering

Bay City Burrito requires your personal information, including name, email address, phone number, delivery address and credit card details in order to accept and process your online order.

Your information may be added to our database and email marketing list. You will be able to opt-out any time from our email marketing program.